SHIPPING POLICY
SHIPPING POLICY
SHIPPING RATES
- We proudly ship to International countries, by partnering with Global-e to ensure you have the best SABINA MUSAYEV shopping experience.
- Due to our partnership with Global-e, we are able to provide all of our shoppers with attractive shipping prices that are calculated during checkout and are based on a number of factors: the destination country, the number of items you’ve purchased and the total weight of your parcel. You will be able to see the exact shipping costs in your preferred currency during your checkout process.
- Please be aware that import duties and taxes may apply upon receipt of orders shipped outside of the European union. Such duties and taxes are beyond our control as they are set by the customs authority of your destination country and depend on a number of factors such as country of origin of the purchased product, local VAT rates, and local import taxes. It will be your responsibility to pay them if and when asked by your local authorities.
- However, for certain shipping methods, we may be able to support calculation and pre-payment of such duties and taxes. Shipping methods that support pre-payment (via MasterCard, Visa, Amex, PayPal) of duties and taxes will be marked as such during checkout, so you can easily identify them. Should you choose to use this option and prepay duties and taxes as part of your checkout process, you will be provided with a 100% guaranteed total amount for your order (including all applicable delivery charges, duties, and taxes).
- SABINA MUSAYEV is not responsible for any delays caused by matters, not under its full direct control, including without limitation due to destination customs clearance processes, delays caused by the shipping company, etc.
DELIVERY POLICY
When placing an order with SABINA MUSAYEV, please provide a delivery address where delivery can occur safely and securely without risk of loss, damage, or theft. Once merchandise is delivered, you or someone you should trust should be able to retrieve it
promptly, Neither SABINA MUSAYEV nor its carriers are responsible for damage, loss or theft that occurs after the carrier reports delivery to the address provided during checkout. SABINA MUSAYEV reserves the right to suspend delivery to any address or customer that SABINA MUSAYEV determines to present a risk of loss, damage, theft, fraud, or abuse.
GUARANTEED DELIVERY DATE
Delivery times will be displayed at checkout. Delivery dates quoted at checkout are an estimation in business days.
The order must have been shipped to an eligible address. The guaranteed delivery date is only applicable to the initial delivery address selected by the customer.
- Your credit card, debit card, or other method of payment must be processed before the “order in” countdown timer on the checkout page.
- The guarantee does not apply, and a refund of the delivery charge will not be available, when a delivery attempt by the guaranteed date cannot be made due to an unforeseen circumstance outside the control of SABINA MUSAYEV or our carriers, which may include labor unrest, natural disasters, or severe weather events, including storms.
- Please note that carrier delivery scans may not always be accurate.
- An attempted delivery on or before the end of the guaranteed delivery date meets our delivery guarantee, as does an offer by the carrier of a delivery appointment on or before the end of the guaranteed delivery date.